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Rare Disease & Orphan Therapies

Bringing named-patient and specialist rare-disease therapies to the patients who need them

Reliably, and with the access expertise rare disease demands. From enzyme-replacement and complement therapies to one-time gene therapy — sourced through the right access pathway, every time.

46Verified SKUs
6Access Pathways
1Accountable Route
Gaucher· Fabry· Pompe· MPS· Haemophilia· SMA· CF Modulators· PAH· ATTR Amyloidosis· HAE· Gene Therapy· Named-Patient Import· Managed Access· Cold-Chain· Gaucher· Fabry· Pompe· MPS· Haemophilia· SMA· CF Modulators· PAH· ATTR Amyloidosis· HAE· Gene Therapy· Named-Patient Import· Managed Access· Cold-Chain·
Our Promise to You

A single, accountable route to verified healthcare access. Medserv Africa and TheDOTMED bring institutions one dependable partner for the complete rare disease & orphan therapies formulary — verified, registration-checked and delivered on time, so your teams can focus on patients, not procurement.

Access expertise, not just supply Reliability where it matters most Navigation built in
06
What We Supply

Complete therapeutic coverage

46 verified SKUs spanning 6 access pathways — the breadth your institution needs, from one accountable source.

01Metabolic & enzyme-replacement
Gaucher, Fabry, Pompe, MPS and urea-cycle therapies
02Rare haematology
Haemophilia factors, complement and rare bleeding
03Rare oncology
Specialist leukaemia, lymphoma and targeted agents
04Neurology & neuromuscular
SMA, rare epilepsy and movement disorders
05Pulmonary & cardiac rare
CF modulators, PAH and ATTR amyloidosis
06Immunology & endocrine rare
HAE, immunoglobulin and rare endocrine therapies
How We Support Care

Supplied across the whole pathway

From first presentation to ongoing care, your formulary is covered at every stage — no gaps, no scrambling for an alternate supplier.

1
Confirm & qualify
Genetic confirmation & eligibility support
2
Secure access
Named-patient import or managed-access pathway
3
Fund & navigate
Reimbursement & patient-assistance guidance
4
Deliver & sustain
Cold-chain delivery, registry & continuity of supply
Reliability

Service levels you can plan around

We hold ourselves to clear, measurable standards — so essential therapy is there when your patients need it.

Continuity of supply
Proactive reorder support and buffer planning keep your essential lines available — protecting against stock-outs that interrupt treatment.
Cold-chain integrity
Temperature-controlled handling and documented traceability for every sensitive line, from our store to your shelf.

Service levels shown are illustrative target standards and are agreed per institution in the supply agreement.

Quality & Assurance

Verified before it ever reaches your shelf

Every product in the rare disease & orphan therapies formulary passes a documented verification standard.

Registration-checked
PPB-registered and, where applicable, WHO-PQ / SRA-approved sourcing verified before listing.
Traceable & documented
Batch traceability and audit-ready documentation accompany every order.
Quality-preserved
Cold-chain and handling controls protect product integrity end-to-end.

"Verified access, accountable route, audit-ready evidence" is not a slogan — it is the operating standard we hold for every line we supply to your institution.

&
Working Together

A partnership, not just a price list

From onboarding to ongoing review, we work alongside your procurement and clinical teams.

Simple, modern ordering
Order through TheDOTMED portal or integrate directly with your hospital system.
Formulary-in-a-Box
Ready-made starter formularies matched to your facility level.
Dedicated account partnership
A named team, regular service reviews and responsive support.
Smart cost options
Multi-source value choices that stretch your budget further.
46 SKUs · 6 Pathways

Let's build your complete rare disease & orphan therapies formulary together

One accountable partner. Verified quality. Dependable supply. Talk to us about a formulary partnership tailored to your institution.